With more than 70 years of insurance experience, now backed by KBC Group - a strong international bank assurance group - DZI continues to be a leading player on the Bulgarian Insurance Market.

Our mission is to make people’s lives more secure and peaceful, and we rely on our talented employees to achieve this ambitious goal! If you join our team, you will be surrounded with colleagues with similar values and you will know how your work impacts society.

Given our ambitious plans, we are looking for new talents who can contribute to our mutual success.

We are now looking for an experienced and motivated professional for the position of

Junior Application Administrator

Responsibilities:

• Administrating the business support applications - support and maintenance of insurance applications in production and non-production environments
• User Administration on non-automated access requests
• Participating in the overall process of developing and deploying of business applications;
• Developing and executing tests and test scenarios;
• Providing level 2 support to resolve complex business support systems’ issues;
• Troubleshooting and resolving incidents across supported environments, including analysis and escalation to other teams as needed
• Collaborating with development groups (both external and/or internal) to ensure defects free deployment;
• Creating and maintaining the technical documentation of the applications;

Requirements:

• Experience with troubleshooting in customer service or technical support role (at least 1 year)
• Basic experience in the process of administration and maintenance of complex software applications for the financial sector (preferably in the insurance sector);
• Basic experience with SQL scripts
• Experience with ServiceNow or other ticketing systems
• Experience or exposure with Active Directory, User Management or User
• Access role is an advantage.

We will offer you:

-Excellent opportunities for professional and career development in one of the leading bank-insurance companies in Bulgaria

-Competitive remuneration and bonus system

-Various opportunities for learning and further development of the professional skills and competences

-Preferential terms for use of products and services with all KBC Group companies in Bulgaria Additional health insurance

-Life/Accident Insurance

-Food vouchers - 55 EUR

-Referral program

-Additional bonus for important life events

-Hybrid working model and flexible working time (for the employees in Head Office)

-25 days annual paid leave + 1 additional day for birthday

-Sport card

-Participation in a solidarity fund which helps employees and their families when necessary

Share your future with us!

Please, send your CV by using the button “Apply for this job” on the bottom of the page.

Only short-listed candidates will be contacted.

All applications will be treated under strict confidentiality. Personal data are under special protection in accordance with the Law for Protection of Personal Data.