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DZI Launches a Customer Awareness Campaign on Online Security

04 септември 2026

How can we recognize a suspicious phone call, email, or malicious link? And what should we do if we suspect that someone is attempting to misuse our personal data? With these questions in mind, DZI is launching an information campaign dedicated to fraud prevention and the safer use of digital and communication channels.

The campaign is a front-runner initiative towards the overall Bulgarian and European cyber security month in October, and is a natural continuation of the actions undertaken by the company in connection with the recent notification sent to customers of DZI General Insurance*

The purpose of this initiative is to help customers become better informed and more vigilant when receiving messages, phone calls, or internet links that may appear suspicious.

As part of the campaign, we will be sharing practical guidance on:

  1. Recognizing phishing messages and fraudulent websites;
  2. Using email, Viber, SMS, and social media safely;
  3. Protecting yourself against telephone scams;
  4. Safeguarding personal and financial data;
  5. Using DZI's official channels when checking claims, insurance policies, and compensation payments.

Further information about the campaign and practical guidance on preventing online fraud can be found on DZI's dedicated cybersecurity webpage:https://www.dzi.bg/campaigns/cyberstudy

* communication related to a potential date leak involving a limited set of personal data (Name, EGN, contact details)

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